Shipping & Delivery FAQs

1. Where do you ship?

We offer worldwide shipping to most countries. If your country isn’t listed at checkout, please contact us, and we’ll do our best to accommodate you.

2. How long does shipping take?

Shipping times vary depending on your location:

Please note that delays may occur due to customs processing or carrier issues.

3. Do you offer express shipping?

Yes! Expedited shipping options are available at checkout for faster delivery.

4. How much does shipping cost?

Shipping costs depend on your location and order weight. Fees are calculated at checkout. We occasionally offer free shipping promotions—follow us on social media for updates!

5. Will I have to pay customs fees?

International orders may be subject to customs fees, taxes, or import duties. These charges are the customer’s responsibility and are not included in the order total.

6. Can I track my order?

Yes! Once your order ships, you’ll receive a tracking number via email. You can track your package directly through the carrier’s website.

7. What if my package is lost or stolen?

If your tracking shows “delivered” but you haven’t received your order, please check with neighbors or your local post office. If the package is confirmed lost, contact us for assistance.

8. Can I change my shipping address after ordering?

Address changes must be made within 24 hours of placing your order. After that, we may not be able to modify the shipping details.

9. Do you ship to PO boxes?

Yes, we ship to PO boxes and APO/FPO addresses.

10. What if my order arrives damaged?

If your order arrives damaged, please contact us within 48 hours with photos of the damage, and we’ll help resolve the issue.

For more details, visit our Shipping Policy.

Have more questions? Reach out—we’re happy to help!